Troubleshooting
Troubleshooting Zapier Integration Issues
The Top 3 Issues you may face: Zapier is unable to find your Segmentation Funnel or Discovery Survey. Unable to Distinguish Between Zaps Data sent is not immediately available in your Email Service Provider portal 1. Zapier is unable to find your ...
White Screen with a Spinning Orange Circle when Loading
If a white screen with a spinning orange circle is presented when attempting to open a Bucket survey there are two areas to check. No quiz hosted under a custom domain: After verifying a custom domain, a survey must be added to said domain. When no ...
Contacts are Missing in my Email Service Provider
Direct integration apps are updated asynchronously, and can take as long as 45 minutes to be updated. We are constantly making improvements to this speed, however each API in use must be thoroughly tested, and kept within the limitations of both our ...
Unable to pay bill
If the first attempt to charge a credit cart "Fails", the system will attempt 3 more times within 15 days until the invoice is paid. If all 4 attempts are "Failed" the Bucket.io account goes Unpaid, which will require a manual process once the you're ...